Privacy policy.

Vvon™ is an AI-assisted insurance-estimate review product operated by Vvon, Inc.. The disclosures below describe how it handles your account and your uploaded claim documents.

Account information: the email address you provide to receive a magic sign-in link. We use Supabase Auth (Supabase Inc., USA) to handle authentication. We do not collect or store passwords.

Documents you upload: insurance estimates, contractor estimates, policy documents, denial letters, mitigation invoices, photos, and any notes you provide. We do not require you to upload Social Security numbers, account numbers, or other identifiers that are not necessary for scope review — we recommend redacting these before upload.

Claim metadata: claim type, property state, your role (homeowner, contractor, etc.), and carrier name if you provide it.

Technical metadata: timestamps, file sizes, and the same anonymous web-analytics events described above for the main site.

Documents are stored in a private object-storage bucket hosted by Supabase Inc. in the AWS US-West-2 region (Oregon). Access is restricted by per-user folder policies enforced at the storage layer — your files are not accessible to other users of the service.

Database records (your account, your claims, file metadata, and AI-generated reports) live in a Supabase-managed Postgres instance in the same region. Row-Level Security policies restrict each row to the user who created it.

All data in transit uses TLS. Data at rest is encrypted by the storage provider.

To generate your report, Vvon™ sends the text extracted from your PDFs and the image bytes of your photos to Anthropic PBC (operators of the Claude API) for analysis. Anthropic acts as a sub-processor for this purpose under its commercial-API terms. Under Anthropic's published API policies, inputs and outputs submitted via the API are not used to train Anthropic's models.

We do not send your data to any other AI provider, advertising network, or analytics service.

Our current sub-processors:

• Supabase Inc. — authentication, database, file storage

• Anthropic PBC — AI document analysis (Claude API)

• Vercel Inc. — application hosting

If we add or change sub-processors we will update this list and post a notice at the top of this page for at least 30 days.

Vvon™ documents and reports are retained for as long as you keep your account, so you can refer back to them. You can delete an individual claim and all of its associated files and reports from the report view, or delete your entire account by emailing us at the address below.

Account deletion requests: email support@vvon.ai with the subject "Vvon™ deletion request" from the email address tied to your account. We will delete your account, your uploaded documents, and your generated reports within 14 days of verifying the request, except where retention is required by law.

Backups: deletions propagate to encrypted backups within 30 days.

Please do not upload documents you do not have authority to share — for example, another person's insurance documents without their written consent.

Please do not upload information you do not want analyzed by an AI service. Vvon™ is designed for property-insurance claim documents. It is not designed for, and you should not upload, government-issued IDs, medical records, financial-account statements, or any document containing Social Security numbers — redact these before uploading.

You have the same access, correction, and deletion rights described in the main privacy policy above. For Vvon™ data specifically you can also request a machine-readable export of your account contents (claims, file metadata, and reports as JSON).

Requests: email support@vvon.ai with the subject "Vvon™ privacy request" from the email tied to your account.

If we become aware of a security incident affecting Vvon™ data we will notify affected users without undue delay and in any case within the timeframes required by Washington and Oregon notification laws.